Credit Risk, Control & Debtor Protection

Waist-up portrait of confident blond-haired entrepreneur sitting at cafe table and taking necessary notes while preparing for important negotiations with business partner

Protecting your cashflow starts long before an invoice becomes overdue. Our credit risk and receivables service is designed to keep money moving in, stop problems early, and give you commercial confidence when you trade. 

Whether you’re issuing your first invoice or managing hundreds of accounts, we help you reduce risk, improve collections, and protect your reputation. 

Services At a Glance

Customer Onboarding & Credit Checks 

We vet new customers, recommend credit limits and payment terms, and flag high-risk accounts before you extend credit — reducing future headaches and improving decision-making. → Learn more about credit management and policy support 

Invoicing & Branded Debtor Communications 

Professional invoices and on-brand chase workflows (email, letter, phone) that get results while preserving customer relationships. We tailor the tone and timing to suit your audience. 

Phone-Based Collections & Dispute Management 

Polite, effective phone chasing plus rapid handling of disputes and queries. We resolve issues quickly and accelerate payments — without damaging rapport. 

Debtor Monitoring (Debtor Watch) 

Ongoing monitoring of customer health with early alerts to adverse signs. We help you act before exposure grows, using tools and insights to stay ahead of risk. 

Escalation & Recovery Management 

Structured escalation for late accounts — from formal demands to managed handovers to recovery partners. All handled professionally to preserve your brand and reputation. 

Trade Credit Insurance & Policy Management 

We help source the right trade credit insurance, manage policy admin, and assist with claims. You get protection where it matters — and peace of mind for your receivables. → Explore our credit insurance support 

Reporting & KPIs 

Clear metrics like DSO (days sales outstanding), ageing analysis, disputed balances, and collection rates — presented in concise dashboards so you can track performance and trends at a glance. 

Who This Is For 

✅ SMEs selling on credit

✅ Start-up’s issuing first invoices

✅ Firms looking to reduce bad debt

✅ Businesses seeking better working capital visibility 

Benefits You’ll See 

  • Faster collections and fewer late payments 
  • Better commercial decisions backed by credit data 
  • Reduced bad-debt risk through insurance and proactive management 
  • Preservation of customer relationships via professional, branded communications 
  • Clear, actionable insight into receivables performance 

Results You Can Expect 

Improved collections within weeks. Measurable reductions in DSO within 1–3 months. Immediate visibility into risk once checks and monitoring are in place 

Why Choose Us? 

We combine technical know-how with a people-first approach. From choosing the right insurer to negotiating settlements and running day-to-day chase activity, we act as an extension of your team — protecting cashflow without alienating customers. 

Ready to tighten up receivables and reduce risk? Book a short, no-pressure chat and we’ll show you a tailored plan. 

Innovative bookkeeping, credit control, payroll and back-office support for growing businesses across Worthing, Sussex and the UK.