Insights, FAQ’s, Blogs & Resources

Frequently Asked Questions
Q: I’m a small business — is this service right for me?
A: Yes, our services are ideal for SMEs, freelancers, and sole traders who want professional finance capability without hiring a full in-house team.
Q: How do I get started?
A: Get in touch via our contact form or phone, we’ll run a short discovery call to understand your needs, then propose a tailored onboarding plan and timescale.
Q: What does 6 4 G do?
A: First and foremost we are bookkeepers. But it’s more than being good at numbers and an eye for detail. We become an extension of your finance team, protecting cashflow, improving forecasting and financial competence, and providing full back-office support so you can focus on running your business.
Q: How is 6 4 G different to a regular bookkeeper?
A: We combine bookkeeping with credit-control, trade-credit protection and proactive forecasting. We don’t just record numbers, we help prevent cashflow problems and strengthen financial decision-making.
Q: How long does onboarding take?
A: Onboarding is usually done within a week. Naturally some accounts come over to us with inherited complexity that requires additional attention. either way you’re in safe hands. Businesses use us specially because we have years of experience and will be familiar with most scenarios.
Q: Which accounting packages do you work with?
A: We integrate with the most common cloud accounting tools such as Xero and QuickBooks. Tell us which you use and we’ll confirm compatibility, equally if you’re looking for advice on which to use get in touch and we’ll be happy to help.
Q: Are you able to manage invoicing, chasing and settlements on our behalf?
A: Yes — with a dedicated branded phone line and email if required, we can issue invoices, chase payments and allocate cash while representing your business professionally.
Q: What about trade credit insurance or debtor monitoring?#d5e8edQ: What about trade credit insurance or debtor monitoring?
A: We can source and administer trade credit insurance, via our broker, to protect against bad debt. We also offer debtor monitoring to give you up to date insights on the level of risk your key clients represent to your business
Q: Do you also do payroll / PAYE?
A: We can provide payroll as part of your back-office package, or work with your chosen payroll provider.
Q: How much does it cost?
A: Pricing varies by scope and transactional volume. From fixed monthly retainers for ongoing support, to project-based fees for one-off jobs. Contact us for a quote.
Q: Can you help with VAT and HMRC reporting?
A: Yes, we prepare VAT returns and can file on your behalf if required, ensuring submissions are accurate and on time.
Q: I seem to be chasing unpaid invoices all the time. What can I do?
A: As credit control experts, we recommend clear payment terms, automated reminders and weekly chase sessions to follow up unpaid invoices. Consistency and persistence are key. If it’s still taking up too much of your time, delegate the process to us.
Q: I am a larger business, are you still able to help?
A: Yes, whilst some larger businesses have internal teams, many prefer the skillset diversity, costs saving, and flexibility that comes with using an outsourced service provider such as 6 4 G.
Q: I work in the trades, I’m concerned about CIS (construction industry scheme), can you offer advice?
A: Absolutely, we are very familiar with CIS and already manage this process for many of our customers who like you work with contractors. Our article <link> will give you more detail but contact us as we’ll talk you though your options.
Q: Are you regulated / insured?
A: We operate under the ISB professional standards, as well as follow AML processes appropriate to our services. WE maintain insurance and data protections to safeguard clients (we’re happy to provide details on request).
Q: How do you protect client data?
A: We use secure cloud systems, encrypted communications and strict access controls, and we comply with data protection rules (GDPR). We’ll sign an NDA or Data Processing Agreement if requested.
Q: Can you work alongside our existing finance team or other advisors?
A: Absolutely — we can act as a complement to your in-house staff or other advisors and will coordinate with accountants, payroll providers or legal teams as needed.
Q: What results should I expect and how soon?
A: Many clients see improved cashflow visibility and fewer late payments within the first 1–3 months; forecasting improvements and workflow efficiencies often follow within the next quarter.
Q: Do you only work with UK businesses?
A: We primarily serve UK businesses, but technology allows us to support clients with international exposure, let’s discuss your specific markets.
Q: What if I want to stop the service?
A: Notice periods are typically 90 days to allow for onboarding/offboarding and staff allocation. Terms will be set out in your agreement; we aim to make handover clear and painless.